To create a customer environment, you will have to add a new account. Each account is an isolated customer environment to which devices and app users can be connected. The customer environment can be tailored to the use case of the customer. Navigate to accounts using the menu in order to access the account management.
In order to add a new account you will need to provide various account information. To do so, choose add, fill all the mandatory fields, choose the modules you want to activate for the customer and save the account.
Modules can be used to tailor the customer environment.
To edit an account click on the options icon (three dots). Choose edit. To change the account's information or settings, make any change and press save.
For setting up a customer account or first line support you are able to login to the customer environment. Click on the account's options icon (three dots). Choose login. You will now be logged in as the account's administrator.