¶ Onboarding
The Cuebly app requires many permissions. Especially on Android.
The reason for this is that the app is monitored immensely, and it is crucial that you know when the app is no longer running.
Normally, the operating system (Android or iOS) will stop/limit the app if it encounters specific external factors. Some of them are:
- Low on memory - reasons can include too many apps installed, and too many photos taken in a short amount of time
- App is not used enough
- The phone is charging
- The magic algorithm decides the user is normally not using the phone much at this time of the week
- Too many “useless” background notifications, which are not triggering the user to open the app
The steps below will explain the process for both Android and iOS and why they are necessary.
¶ Login
Of course, when you open the app the first time, you will see the login screen.
If you were logged in elsewhere, the app will ask for your confirmation to continue using this app installation.
¶ Bluetooth (iOS only)
Due to OS limitations, the app needs the (optional) Bluetooth permissions at the start of the app.
Feel free to reject the permissions, but they are needed if you are going to connect peripheral devices or if you are going to locate indoor.
¶ Security code
To apply a multi-factor authentication, Cuebly requires the user to have access to their mailbox. Cuebly will send a 6-digit security code that you will need to fill in here.
¶ Phone number
If you make an alarm, it is often important to know what your phone number is. Cuebly will not send an SMS to this number.
¶ Display over other apps (Android only)
In case of a inactivity pre-alarm, the app can push itself towards the front of the app, but it needs permission for this. This permission is also used to automatically start the app when the phone reboots.
Press enable to go the the phone settings.
Depending on your phone manufacturer, this screen may look different. Please enable the switch after Cuebly (or your whitelabeled app).
Press the Android back button to get back to the Cuebly app.
¶ Battery optimization (Android only)
By default, Android will limit the app's resources when it enters battery optimization mode. You can easily exclude the Cuebly app.
Press Disable now to exclude Cuebly.
Android will pop up with a confirmation dialog. Press Allow here.
¶ App permission retraction (Android only)
Android will automatically remove granted permissions from apps if they are not used often enough.
Since Cuebly is built to work in the background for a long time, it needs to make sure the permissions will not get revoked.
Press Disable now.
The Android settings for Cuebly will pop up. Depending on your phone manufacturer, this screen might look different.
Find the switch that says Remove permissions if app is unused and disable it.
¶ Finish up
That's it for the first steps to get started, but we need some more.
¶ Notifications
Cuebly will send you notifications for several reasons. Please allow the app to receive notifications, by pressing Allow.
¶ Android
Depending on your phone manufacturer, this screen will look different.
¶ iOS
Please press Allow to allow notifications to be received by the app.
¶ Critical alerts (iOS only)
In order to sound through silent mode or do-not-disturb mode, iOS needs specific permissions.
Please press Allow to be able to bypass silent mode.
¶ Location permissions
The Cuebly app needs location permissions in order to be able to locate the user in case of an emergency.
The app will detect you have not yet given these permissions and will request them.
¶ Android
A dialog will automatically pop up.
First, press I agree.
First, a small pop-up will appear. Pres While using the app. Depending on your phone manufacturer, this screen will look different.
Then, a settings page will open up. Depending on your phone manufacturer, this screen will look different.
Select Allow all the time.
Press the Android back button to return to the app.
¶ iOS
The app will automatically pop up a dialog with the request to give location permissions.
First, press Allow While Using App.
Then, the app will ask you to change your permission to always be able to get your position. This is needed for positioning when the app is opened.
Press Change to Always Allow.
